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When managing your volunteers, find an approach that works for you. Some examples include:

• Develop a volunteer handbook or guidance document, outlining the volunteer’s roles and responsibilities, your organisation’s policies, and how volunteers can access supervision or support if needed.
• Set up a volunteer’s WhatsApp group to keep volunteers notified of key updates.
• Use a collaborative spreadsheet to create a volunteering schedule where you can coordinate volunteers shifts and tasks. You can do this using Google Sheets, for example.
• Host volunteers briefing sessions on a regular basis, holding meetings online or in person to communicate key messages and listen to feedback from your volunteers working on the ground.
• Identify who in your team may be able to support as a team leader, and work with them in advance to ensure they have the training and skills to perform the task.
• In an emergency, some tasks may require specialist knowledge and training. Always prioritize the safety of your volunteers.
• Define a number of volunteers that you are able to manage, and direct other volunteering offers to the Haringey Volunteer Centre.

For more information, training and resources, check the Communities Prepared Hub.